CrownPlay Casino

CrownPlay Casino Overview

CrownPlay Casino is a modern-looking and highly functional online casino and sportsbook platform that is perfectly capable to attract a wide cohort of loyal customers thanks to a spectacularly wide games lobby and an excellent promotional product, among other things.

The venue is crypto-friendly, which is always good news to us and certainly to many of our readers, as this usually means faster and safer transactions. Those who still prefer operating with fiat currencies are in for a treat, as well, as the site supports a nice range of payment methods for greater convenience.

This establishment is owned by Rabidi N.V., a Curacao-licensed iGaming and betting operator with a substantial portfolio of similar brands, including Casino Buck, SkyCrown Casino, and Voltslot Casino. The operation is powered by iGATE, a white-label solutions provider with extensive experience in the industry.

Players from multiple countries are welcome to open an account with this site and indulge in its opulence, but its main markets include Australia and New Zealand (and we all know that it might be a bit tricky to find good AU/NZ-friendly places these days) as well as Germany, Austria, Hungary, and Ireland.

Appearance and Usability

The venue exudes luxury and expensive feel and that’s really a suitable vibe one might want to pursue and convey, if they plan to run a successful online gambling operation. The site’s predominantly dark design with gold elements is not only extremely stylish, but also quite functional.

The home page proudly flaunts the casino’s offering in the most flattering way, quickly making it clear to customers that they have come across a great variety. Navigating one’s way around the other pages is an easy and fast process and browsing the games lobby is a stress-free endeavor, despite the massive amount of content. The sportsbook has the typical layout a platform of this kind is structured around and placing a bet should not be taking more than a couple of minutes.

Customer support is available 24/7 via live chat and email at support@crownplay.com. The site also features a great Help Center with concise answers to various important questions regarding its operations.

Games

The site’s games library is pretty opulent, just as everything else. There are several thousands of games of different type, theme, volatility, and other important characteristics and features. Players will also be able to browse around a comprehensive live casino lobby with top-quality titles from several of the industry’s top providers of this kind of gaming software.

The gaming content is aptly arranged under multiple categories and this makes finding a game to play an effortless enough feat. The venue also features a sportsbook that comes with an easy-to-navigate design, many betting markets, in-play wagering, and betting on eSports, among other exciting features.

Here are some of the titles available at this iGaming establishment:

• Online Slots – Gates of Olympus, Cash of Gods, The Dog House, Joker Cashpot, Legacy of Dead, Sweet Bonanza, Starlight Princess 1000, River of Styx, Seven Books Unlimited

• Jackpots – Gonzo’s Quest Megaways, 9 Coins – Hold the Jackpot: Cash Infinity, Triton’s Realm, Buffalo Trail, Gunslinger Reloaded, Kemet’s Treasures, Vault Cracker Megaways

• Table Games – Virtual Vegas Roulette, 21 Burn Blackjack, European Roulette Pro, Zoom Roulette, Blackjack Supreme Multi-Hand, Single Deck Blackjack, Joker Poker, Jacks or Better

• Instant Games – Bloody Stakes and Riches, Diamonds of Majesty, Sea of Treasures, Happy Sheep, Bucks Detective, Calavera Bingo, Mines, Plinko, Hot Keno, Banana Keno

• Live Casino – Golden Wealth Baccarat, Royal Riches Roulette, Crazy Time, Red Door Roulette, Lightning Lotto Live, Video Poker Live, Sweet Bonanza CandyLand, ONE Blackjack, Peek Baccarat, Mega Sic Bo

We should say that a rich lobby and rich promotions make a really good pair. We’ve already explained what a rich lobby entails and here’s what we mean by rich promotions.

Promotions

Promotions are definitely one of this venue’s strongest features. It offers a lavish Welcome Package for casino players, not one but two cashback bonuses, and multiple other rewards. There is also a separate selection of bonuses and promotions for sports bettors.

Newly registered users are presented with the opportunity to claim the site’s robust Welcome offer that includes match bonuses on their four initial deposits. The promotion also includes extra spins on predetermined online slots and one Bonus Crab credit that we will talk about in greater detail a bit later into this article. The wagering requirements that this offer goes with are pretty standard and pretty reasonable.

Returning players are treated to regular bonuses both throughout the week and during the weekend. For instance, they can claim a Weekly Reload with multiple bonus spins once every week from Monday through Thursday. They only need to make a qualifying deposit and activate the offer.

A Weekend Reload awaits patrons every Friday through Sunday. This one includes both bonus money and spins for players to make the best of during their days off.

Wagering money in an online casino quite often results in losses, that’s simply the nature of gambling. However, this iGaming establishment has two cashback promotions for customers to get a portion of what they have lost back. The first one is only for players who have unlocked the top three levels of the casino’s loyalty program. Every week, they are credited a percentage of their losses from the previous week – the cashback percentage depends on their loyalty status.

As for the latter offer, it is available to all players and encompasses their live casino losses of the previous week. We should also note that the cashback percentage is on the higher end.

CrownPlay hosts regular in-house and third-party, network-wide tournaments, including live casino ones. They usually have quite attractive prize pools for the winners and those occupying spots near the top. The winners of the site’s in-house events also get coins that they can use in the Bonus Shop to buy all kinds of goodies, including spins and bets, bonus money, or Bonus Crab credits.

Tournaments are not the only way to earn coins, though. When a player funds their account, 5% of the deposit amount converts into coins. And finally, for every €100 wagered, users get one coin to add into their virtual purse.

As already mentioned, Bonus Crab credits are one of the goods that a patron can purchase with their coins. But what kind of feature is this Bonus Crab? Well, it’s basically a claw machine game. Players have very limited time to navigate the machine’s gripper into catching a prize. The prizes include bonus money, bonus spins, or coins. Credits can be purchased in the shop. In addition, customers get one credit with their first qualifying deposit of the day.

Loyalty Program

This venue has a five-level loyalty program and each new level unlocks new perks and benefits for players. These include access to various on-site promotions, 24/7 live chat service, personalized offers, negotiable withdrawal limits and cashback from Level 3 and above, and a personal account manager for Level 4 and above.

To progress through the levels, players need to accumulate loyalty points by wagering real money on the games available on the site. Once a customer earns as many as 100 points, they will also be able to exchange these for bonus money.

Cashier

• In addition to fiat currency transactions, this iGaming establishment also supports crypto deposits and withdrawals.
• Account verification is mandatory and players are obligated to provide a set of personal documents to complete the venue’s KYC procedures.
• The site reserves the right to implement additional verification procedures both before and after a user makes a deposit or requests a withdrawal.
• Players must provide any requested documentation and information within 30 days after the request is made; the casino reserves the right to withhold payments or lock a customer’s account until they upload all documents or to permanently close that account, if the customer fails to complete the KYC procedure.
• Account verification normally takes up to 10 business days to complete.
• If and when possible, payouts are processed via the same payment method used by a player to top up their account balance.
• The site reserves the right to establish and change the minimum and maximum deposit amounts at its sole discretion.
• A patron needs to wager their full deposit at least once before they request a withdrawal; if they fail to meet that requirement, the casino may decide to cancel their winnings and keep a portion of the amount of their last deposit as payment expenses.
• Withdrawals are processed according to the venue’s monthly withdrawal limits (which are on the lower side) and taking into consideration a user’s loyalty status.
• A customer may have no more than 3 pending withdrawals at a time.
• Withdrawal requests are usually worked through the venue’s financial department within 3 business days.
• If a user fails to log into their account for a period of 180 consecutive days, that account will be deemed inactive and a monthly administrative fee of €5 (or the equivalent in another currency) will be deducted from their account until a log-in occurs or their balance remains positive.

To Conclude

All in all, this venue looks like a nice place to open an account and spend some time and coin. It has got a nice design, a huge games library, and incessant promotions. It is powered by solid software and really features everything a modern casino should. We are not saying that it is impeccable, no iGaming site is, but at least there seems to be nothing fishy about it, and, well, this is always a good sign.

Pros

• Two cashback offers
• Weekly bonuses
• Regular tournaments
• Loyalty program
• Crypto-friendly
• AU/NZ-friendly
• Sportsbook
• Reasonable wagering requirements

Cons

• Account verification can be rather slow
• Monthly fee on inactive accounts
• Rather low monthly withdrawal limits