Greentube is ready to implement Neccton's Responsible Gaming solution in its online gaming offering in Spain after a successful rollout in Great Britain. First introduced at Admiral Casino and featuring more real money gaming brands, the mentoring tool helps Greentube identify potentially bad gaming behavior live and automatically interacts with players.
In order to guarantee social responsibility and player security in all areas, Greentube will be looking for a mentor in other markets in the near future.
New artificial intelligence solution:
Neccton's latest AI-powered by responsible gaming solution, tracks certain data that can predict if a person is spending more than they can afford, such as failed deposits and canceled withdrawals will notify casinos immediately. This solution also corresponds instantly with players through personalized messages and contains details that they can use to analyze their own behavior and compare it to the player database.
Media Comments:
Adam Warren, Brand Manager & Managing Director of the StarVegas Spain and StarVegas Italy brands at Greentube, said:“We take our commitment to Responsible Gaming extremely seriously and we constantly work to enhance and improve our strategies to ensure players use our products safely. Neccton’s mentor solution assures this and offers us an easy tool to spot any potentially harmful behaviour and to intervene when needed. We are very pleased with our partnership so far and we look forward to expanding into new markets going forward to ensure the highest level of safe play.”
Dr. Michael Auer, Director at Neccton, added:“We are excited to further strengthen our relationship with Greentube and look forward to working together across new markets.
With mentor, operators learn which players tend to play riskier and also how to advise those players appropriately and which actions to take. Across the globe, regulators are increasing their focus on Responsible Gaming and player safety, and through our partnership, Greentube is at the forefront of offering safe casino entertainment online.”
About the Provider:
Greentube is a leading provider and online content developer of games available for mobile and desktop users as well. The brand developed a number of games before becoming part of the Novomatic group. These games are now offered online along with Novo and Astra games. Their success started with online games like Schnapsen, but they include video poker and baccarat that are in Novomatic casinos, as well as very popular slot machines like Ramses II The Alchemist and Mermaid Pearl and many others. Their portfolio also includes various casinos, bingo and poker.
Source:“Greentube expands Neccton Responsible Gaming solution across Spanish brands”. Greentube. November 23, 2020.