Slotwhales Casino

Slotwhales Site Overview

Slotwhales is one of those online casinos where the main focus of its operations is on the variety of games offered to players. The gambling venue has assembled an impressive library of titles from industry-leading providers and studios that may be lesser known to the general public, but no less worthwhile.

The site is managed by Wynton Entertainment N.V., a company incorporated in Curacao and licensed and monitored by the Government of the southern Caribbean island nation.

Players from multiple regions around the world can play at this casino, but its main target markets are Scandinavia, Germany, and Canada, among others. Potential and existing customers from these parts of the globe will certainly be in for a treat, as the facility’s offering is particularly curated to meet their expectations. However, it certainly has a lot to offer to anyone of gambling age no matter what corner of planet Earth they call home.

Player protection is one of the things that we should be particularly fastidious about when planning to open an account with a new casino. This iGaming venue does implement the tools and certifications that are standard for the industry and, really, for any site that has access to personal data. It has a valid SSL certificate to ensure that sensitive information about its patrons is stored and handled in as safe and secure manner as possible.

Additionally, the casino follows strict AML protocols to make sure that its services are not used to facilitate or mask financial crimes. This is why players may be asked to verify their identity when they request larger withdrawals or on different other occasions.

Last but not least, the site offers players the chance to self-exclude from its services for as long as they find necessary. To request self-exclusion, one needs to contact the support team. Their account will then be disabled within 24 hours and will remain disabled until further notice.

Appearance and Usability

Slotwhales sports a pretty simple but effective design. The main menu can easily be spotted no matter whether a player accesses the site from desktop or a mobile device and displays all the main sections any player is mostly interested into. The Terms & Conditions, Privacy Policy, and AML Policy pages can be found at the bottom of the screen, which is pretty standard, too.

The cheeky logo featuring a cute whale and the predominantly blue color palette give an ocean-like feel to one’s overall experience with the site.

We already pointed out that this iGaming parlor sports quite an impressive library of gaming titles, but let’s talk a bit more about the games lobby and how it is set up.

When players land into the Casino Games page they immediately stumble upon the entire collection of online slots, table games, and other products available. Each game icon displays the game’s title and its developer. If players hover over the tiny Info circle underneath each icon, they will also be shown information about the game’s RTP.

The games lobby does not offer comprehensive filter options to help players narrow down their choice of games, but they can still choose between the following categories – lottery, casual games, slots, table games, and crash titles, and more. They can also enter the name of a particular game in the search bar to check if it is available or can opt for games from a particular provider from a dropdown menu displaying all developers that deliver content to this casino.

The venue offers Live Casino on a separate page. There again players can search for a particular title or slim their choice to titles from a particular provider.

As for customer support, patrons can contact the gambling venue all day every day via email. It has provided three separate email addresses depending on the reason why a player wants to reach out to support agents. There’s support@slotwhales.com for general support inquiries, kyc@slotwhales.com where players can send documentation for their account verification, and complaints@slotwhales.com for complaints of all sorts.

The site claims that its agents are also available via live chat, but a chat box is nowhere to be seen.

Games

Once again, Slotwhales boasts a large collection of games and patrons will easily spot some of the most popular titles from some of the industry’s biggest and best known developers. However, the catalog is also beautifully complemented by titles from independent studios with equally creative minds.

Online slots are really the star of the show when it comes to what’s available. There are thousands of titles of different types and featuring different themes.

Other types of casino games offered at the gambling venue include the most popular table games, scratchcards, crash games, and lottery titles.

The Live Casino lobby is just as rich in variety with content from leading providers of live dealer experience such as Evolution, Pragmatic Play, Vivo Gaming, and more.

While many online casinos make sure to display the RTP for its online slots, this one also informs players about the RTP for its other games, including the Live Casino titles that it delivers, which is a nice touch to take into account, if you consider opening an account here.

And here’s a snippet of what’s in store for customers of this online gaming platform:

• Online Slots – Egyptian Stone (Spinmatic), Aztec Magic (BGaming), 15 Dragon Pearls (Booongo), Time Spinners (Hacksaw Gaming), Book of Kingdoms (Pragmatic Play), Aloha! Cluster Pays (NetEnt), Baron Bloodmore and the Crimson Castle (Thunderkick)
• Table Games – Blackjack (Platipus), Baccarat (Habanero), American Blackjack (Habanero), Blackjack 3 Hand (Habanero), European Roulette (Spearhead Studios), Golden Chip Roulette (Yggdrasil)
• Live Casino – Speed Baccarat (Evolution), Classic Blackjack (Evolution), Speed Blackjack (Evolution), Immersive Roulette (Evolution), Auto-Roulette (Evolution), American Auto Roulette (Vivo Gaming), French Roulette (Vivo Gaming), Dragon Tiger (Vivo Gaming), Blackjack (Pragmatic Play), Speed Baccarat (Pragmatic Play)
• Scratchcards – Luxor Scratch (Wizard Games), Viking Wilds (Iron Dog Studio), Piggy Bank Scratch (1X2 Network), Kitty Cash Scratch (1X2 Network)
• Virtual Sports – Dashing Derby (Kiron Interactive), Ice Hockey (Kiron Interactive), Italian Fast League Football Single (Kiron Interactive), Instant Racing (Leap Gaming),
• Lottery – Lottery Ticket (Evoplay)

Promotions

The casino’s Promotions section offers a glimpse into a generous Welcome package. The gambling venue matches a percentage of the amount players deposit for the first time as well for the next four deposits they make. Terms and conditions apply to this offer, so make sure to acquaint yourself with these beforehand. However, we should note that these are a bit hard to find on the site.

If you want to take advantage of the Welcome package, make sure to specify that when you make your first deposit at the casino’s Cashier page.

The gaming facility hosts other promotions and bonus campaigns, but again finding information about these is a bit of a challenge.

Loyalty Program

Finding information about the site’s loyalty program is another challenge we stumbled upon when assembling this review. Slotwhales does have a high-tier scheme that offers daily, weekly, and monthly rewards to players based on their activity. But there is no mention of that program in the casino’s Terms and Conditions, so players cannot really familiarize themselves with what they can expect as participants.

Cashier

• The casino has somewhat limited deposit/withdrawal options.
• It is crypto-friendly and supports multiple digital currencies, Bitcoin included.
• Minimum deposit/withdrawal limit is €20.
• Maximum withdrawal limits are on the lower side – €1,000 daily/€2,500 weekly/€10,000 monthly.
• If a customer’s account balance is at least 10x the total amount of their deposit, their monthly withdrawal limit is €5,000.
• No withdrawal fee is charged, if players wager their deposit 1x.
• The casino deducts an 8% fee with a minimum of €4, if players fail to meet the above requirement.
• Funds may not be available immediately after deposit.
• Withdrawal requests are reviewed for up to 36 hours.
• If a player requests to withdraw an amount larger than €1,000, the casino may carry out additional verification that could take up to 72 hours to complete.
• The gambling venue charges a €5 monthly fee, if a player’s account remains inactive for more than 180 days.

To Conclude

In a few last words, Slotwhales is a licensed and secure online gambling venue to play at. It offers a lot of everything and for every type of player. Its Welcome package is quite appealing and certainly catches the attention of many first-time depositors and its multi-tier loyalty program is a nice addition to its player retention effort.

However, while the casino may outperform many of its competitors in terms of offering, it certainly lacks in a few key elements. The lack of live chat is certainly a bit of an inconvenience. In addition, it should really consider adding a bit more information about its ongoing promotions and its loyalty program to help players make better informed choices while on the site.

Pros

• Huge library of games
• Live Casino
• Crypto friendly
• Generous Welcome package
• Loyalty program

Cons

• No live chat
• No information on loyalty program
• Inactivity fee
• Low daily/weekly/monthly withdrawal limits