The Virtual Casino

The Virtual Casino Overview

The Virtual Casino is one of 9 brands belonging to the Virtual Casino Group. Like most of the online casinos in this group slow payouts are prevalent. An aggressive marketing scheme of Bonuses and promotions is what attracts players and is what has given this site worldwide attention in the gambling industry. Customer support is inattentive particularly for those players requesting status on withdrawals. Players should read the terms and conditions carefully before claiming any Bonus and abide by the strict rules implemented. The Virtual Casino is licensed and regulated in Costa Rica.

Appearance and Usability

The casino has a mediocre look at best but succeeds in a very informative homepage. At a glance the visitor to this site will quickly absorb what is most important, games offered and promotions. The Casino FAQ page answers the most often asked questions players may have. Steps for installing the casino are available with easy to follow instructions. Accessing games are available in two options; downloading the casino software to your PC or using Instant Play. Real money mode and fun mode options are available upon logging into your account after registration.

Games

Real Time Gaming is casino software that has gained popularity among gamblers and is one of the preferred gaming platforms for many. The graphics are crisp and vibrant in color with a team of developers who create new releases regularly. You’ll be most impressed with an opportunity to win serious cash with multiple Jackpots. The Random and Minor Jackpots are available on selected Slots and are randomly won requiring no particular winning combination on the reels. Progressive Jackpots offer huge cash prize pools that continue to climb until a lucky player claims it. Slots feature Expanding Wilds, Stacked Wilds and Scatter Pay. Bonus Games can retrigger during bonus round with up to 100 Free Spins awarded. Other games include Table Games, Video Poker and Specialty Games for players looking for a unique gaming experience. Slot Free Rolls and buy-in Tournaments are available with cash prizes awarded to top winners.

Promotions

A Free No Deposit Bonus is offered to all new players with terms that state no multiple accounts or Free Chip redemptions in a row permitted. A Welcome Bonus package includes a massive Sign up Bonus and a Cashback Bonus on losses. Gain instant VIP status when depositing the required amount plus an extra Bonus on top of your Welcome Bonus. Daily Promotions, Special Promotions and VIP Promotions are also available. The VIP Program has five levels and status is determined by the total amount of deposits made. Benefits include huge Bonuses and Cash Prizes, Cash Back and higher conversion rates on Comp Points earned.

Cashier

Depositing methods include: Click2pay, MG Cash, Neteller, Overnight Express (Check), UsemyWallet, Wire Transfer, MyPaylinQ or WU Cash. Withdrawal methods are Click2pay, MG Cash, Neteller, Overnight Express (Check), UsemyWallet, Wire Transfer or WU Cash. Players will be notified within 72 hours if a withdrawal has been declined. All other withdrawals will be approved within 10-15 days from the date of request. The maximum payout is $2,000 per week unless otherwise stated, while VIP players may have higher payment limits.

Restricted countries include: Albania, Armenia, Azerbaijan, Belarus, Belarussia, Bosnia, and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Herzegovina, Hungary, Turkey, Indonesia, Kosova, Latvia, Lithuania, Malaysia, Moldova, Montenegro, Romania, Russia, Russian Federation, Serbia, Slovakia, Slovenia, Ukraine, Poland, Jordan, Thailand, Pakistan and Yugoslavia.

Conclusion

Pros: Award winning software. US players accepted. Bonuses are instantly credited to accounts.

Cons: Currency in USD only. Slow customer support response. Customer complaint issues on withdrawals.