Chumba Casino

Overview

As an online social casino, Chumba represents a platform where players can experience games of chance and skill without a deposit requirement and win some cash along the way. However, to play games from this operator/provider, customers have to either earn free sweeps coins or buy them once registered.

Buying gold coins or getting a bonus is also an option to increase your jackpot winning chances against other players.

Chumba Casino has been active on the iGaming scene for many years and caters to more than 1 million players to date, despite being founded on the sweepstakes model.

The casino is owned and operated by VGW Malta Limited, a company that is regulated and licensed by Malta Gaming Authority (MGA). This operator is one of the pioneers of a leading social casino generation in iGaming, whose concept utilizes a unique sweepstakes model that allows safe and secure redemption of Sweeps Coins for cash prizes to clients in the U.S. and Canada.

What Players Say About Chumba Casino

While certain player opinions about Chumba Casino may express doubts about its legitimacy, it is perfectly normal to expect a far greater number of negative user reviews based on false expectations or misinterpretation.

Customers who have spent time on the platform playing games had mainly had troubles with the customer support responsiveness, account deactivation, withdrawal delays and foul communication.

Nonetheless, Chumba has also attracted positive comments from real players with a different type of experience, so let’s see what their judgment about this place is based upon.

Things to Like

• US and Canada players are welcome on the platform
• Site is licensed by Malta Gaming Authority
• Customers can engage in free and real money games
• New members can accept a welcome offer at no cost
• The library contains progressive jackpots 
• Both standard banking methods and E-wallet deposit options are supported
• ID is not required to register an account

Things to Dislike

• Sweepstakes model is quite incognito
• Portfolio barely exceeds 80+ games 
• Live chat option is not available to non-registered members
• PayPal deposits are not allowed
• Free to play without account registration is not possible

Main Indicators

The core performance indicators of an online casino represent the A-Z for every customer and this includes country availability, game variety, speed and user experience, licensing, trustworthiness, bonuses and payouts.

Chumba covers most of these parameters, since players from Canada and the U.S. are welcome at this place any time, not only for real money games but free play too. Excluded countries can be found under the T&Cs.

Unfortunately, there isn’t a great variety of games in the library of this casino and video slots make up the majority of iGaming products.

While MGA license is a strong indicator of trust, some players may find the sweepstakes model confusing; betting sites operating under the MGA jurisdiction are typically not allowed to accept US players, but because the operator’s sweepstakes model is not based on a standard deposit-to-enter-and-play format, the regulator has given this platform green light for the North American market.

How to Register at Chumba Casino

To sign up with Chumba, a player will have to provide full address; verification is mandatory prior to submitting their first withdrawal request. This casino accepts players from the USA, except Washington and Idaho states. In relation to Canada, all territories except Quebec are legit.

Many happy winners are displayed on the homepage and approximately 1 million of them are located in the U.S. A total of $90 million in cash prizes has been redeemed to this date.

What is the Sweepstakes Model?

Since this casino promotes itself as a social gaming destination, it is important to say a word or two about its Sweepstakes model. The system isn’t that different from other online casinos;  a player creates and verifies their account, makes a deposit, has fun, and withdraws if lucky.

However, after opening an account, there is a requirement to purchase a set of Gold Coins, whose starting value is $1. These tokens or chips can be used to play the games in fun mode or while competing against other customers in traditional sweepstakes contests.

Now, the Sweeps Coins are earned through a bonus on top of the aforementioned Gold Coins when depositing a minimum of $5. Players usually get an equal amount plus a small percentage on top and once the transaction is completed, they can pick a game and switch between the coins before every spin or round.

Members living outside the United States or Canada cannot change their Sweep Coins for real cash. Still, they are allowed to enjoy all games for fun.

A fun fact: players can send a postcard handwritten to Chumba's US or Canada address to receive free Sweeps Coins. There is no limit to the number of letters you can send. Each envelope is good for $5 worth of Sweeps Coins.

Games at Chumba Casino

Opening the library of this iGaming site will uncover a selection of 80+ slots, as well as blackjack, roulette, and video poker games. The majority of software is powered by in-house developed products in partnership with VGW, but there are also other releases from the renowned 2BY2 Gaming, Pear Fiction Studios, Rarestone Gaming and other acclaimed providers.

Among the most recognizable titles are certainly but not limited to: Book of Kings, Wild Wild West 2120 Deluxe, Adventure Trail, Big Bucks Bandits, The Last Empress, Better Wilds, Hypernova, Stallion Grand, Dancing Gold, Reelin n' Rockin and Stampede Fury.

In relation to table games, you will find blackjack variants, American Roulette, American Roulette x2, Jacks or Better and so forth.

Bonuses and Promotions

Chumba Casino is not a usual place to gamble online, so you will not find typical bonus offers upon registering. It’s the sweepstakes that makes things different as you must first obtain Sweeps Coins to become eligible to play slots and other games of chance.

Nevertheless, new players are welcomed with 2,000,000 Gold Coins and $2 in Sweeps Coins. That being said, they can start playing any game either for free or real money, depending on their location.

Also, since promotions are limited at this place, members can acquire Sweeps Coins on the operator’s official social media channels.

Deposit and Withdrawal at Chumba Casino

To fund their balance once registered, players must purchase Gold Coins before taking part in the sweepstakes. Sweeps Coins are then presented as credit and added to Gold Coins. You can use MasterCard, Visa, Discover, Amex, Skrill Digital Wallet, Paysafecard and Online Banking for depositing, but there is a limit per transaction of $300 that grants access to 120 million Gold Coins and 315 Sweeps Coins.

Submitting a payout request is called redeeming Sweeps Coins at this place. A player must convert their coins into a cash prize in order to get paid through their favorite banking method. Bank Wire and Skrill are supported for U.S. citizens.

Redeeming a coin is always done at a rate of 1 Sweeps Coin for $1. The very first request will require account verification, where respective documents such as ID, proof of residential address, and bank statement are compulsory.

The minimum withdrawal limit is $100. In comparison, the maximum for New York and Florida stands at $5,000 per day or $10,000 per day for all others, fees included.

Lastly, processing times are between 5 and 10 working days.

Is Chumba Casino Available on Mobile?

The platform is available on mobile, but it basically offers the same version as desktop site. All slots and games of skill like blackjack use HTML5 to deliver the best performance in browsers, meaning that outgoing players can have a go across iOS, Android or other operating systems.

Chumba Lite - Fun & Free Slots Casino app is also available on Google Play Store. The app offers big jackpots including one million gold coins as a token of appreciation for downloading and getting started.

Customer Support

To reach out for assistance, players must fill out an onsite form, send an email or make a phone call. Live chat is available only when making a purchase.

You can also attempt to contact the operator on social media:

• Facebook
• Instagram
• Twitter

Final Thoughts About Chumba Casino

Considering its non-ordinary approach and the sweepstakes scheme, we have to categorize Chumba Casino as “an iGaming platform with a twist.”

Although the Malta Gaming Authority license gives some confidence in terms of player safety, it is of little help to U.S. players. Still, many customers have had a positive experience with the operator, so making an occasional bet, if this concept sounds right to you, is probably not harmful.

In closing, we’d recommend you to be buoyant and open-minded about it, there’s no need to spread panic before actually making the leap.

FAQ

If you still have some questions about Chumba Casino, take a look at our collection of common questions along with their answers.

Who can register at this casino?

The platform accepts players above 18 years of age from the United States and Canada, except Washington State, Idaho and Quebec.

What currencies are accepted?

All payments on this casino site are processed in U.S. dollars after the conversion of Sweeps Coins.

How do I request a payout?

To request a payout of Sweeps Coins, players must acquire them first by clicking “Redeem” in the top-right menu. The minimum amount is 100 coins or $100 and the entire transfer expands from 5 to 10 working days.

How do I verify my account?

Verification before the withdrawal requires each player to provide their ID, proof of address, and bank statement.

Is this place legit?

The site has been active since 2012 without any major signs of issues. There is no hard evidence of scam but if you do have concerns, keep in mind that Chumba would have been shut down long ago by Facebook if it were involved in any illegalities.

The operator is licensed by the Malta Gaming Authority, which is usually a good indication of trustworthiness in the iGaming industry.