Real Time Gaming Software History
Real Time Gaming software commonly referred to the gambling community as RTG was established in 1998 with headquarters in Atlanta, Georgia later moving their operation to Costa Rica. It wasn’t until 2007 the software giant was sold to Hastings International based in Curacao, Netherlands Antilles. The company is a global operation including a popular choice among the US market where most brands under this umbrella hold no restrictions to residents from this region. One of the advantages for operators is the back-end capability to adjust payout settings on Slots and Pokie machines whereas other major software companies do not have this tool. In contrast, it generates a disadvantage to the player with lower payout percentages when a brand is so inclined. Nevertheless, the software is a top rated online casino supplier with a multitude of well-accomplished brands to their merit.
Real Time Gaming Products
The casino library has a solid reputation in providing quality products and retaining a large traffic volume in customer satisfaction. Until recently No Deposit Bonuses were a common staple for new and existing players and has been replaced by a marketing strategy to award Free Spins in its place. The trademark that launches the software to success rests in the number of possible Jackpots available. Besides the standard Jackpot built into the Slot when symbols are correctly lined up, a Random Progressive Jackpot is available on all Real Series Slots. Specially selected Slot machines also include a Minor Progressive Jackpot tripling players’ chances to hit one. Other exclusive features include the Win-Win and Guaranteed Feature.
The catalog of games also includes Progressive Slots, Video Slots, Classic Slots, Table Games and Video Poker. Coin values start at a penny per line with the exception of Progressive Slots that vary in minimum wagers.
Services
The Central Disputes System (CDS) handles customer complaints and to quickly resolve disputes. CDS will investigate the claim that must be submitted within 60 days of the alleged discrepancy. Support is readily available via chat, email and telephone. Multiple languages and currencies are available for some brands. Accounts are closely monitored for fraudulent activity including money laundering. Game history is stored on the casino server which protects your gameplay if your connection to the internet is interrupted.
