CasinoCastle

Overview

Casino Castle plays on the appeal and aesthetics of medieval castles theme and, as the inspiration behind their style, comes across as a bit of a mystery. 

The very first thing that needs to be said is that this online casino either has no obligatory gambling licensed issued to them OR they just didn’t display the information on the website. One has to wonder *why* the casino would go about not professing their license, so this comes across as a major red flag already.

Apart from that, we’ve found a lot to be desired with withdrawal terms and the way casino operates their cashout side of business.

On the other hand, the selection of promotions and bonuses is quite hefty and sufficiently ample, so to say that there aren’t any decent incentives to play would be untrue.

Let’s jump right into it and have a look at the first aspect of Casino Castle: looks and UX.

Appearance and Usability

Apart from the logo, there isn’t much to indicate that Casino Castle uses the medieval theme extensively - apart from the drawing of a court girl bearing beverages here and there.

The website uses a decidedly dark theme with certain neon accents, which gives off quite pleasant, eye-catching vibes. The sticky main menu navigation points to the several points of interests, and the login/sign up process is quite simple and not time consuming.

The general UX and UI are quite intuitive and simple to master on both desktop and mobile devices. The fast page loading speeds contribute to user experience optimization, great visibility and is an important aspect of seamless gameplay.

The smartphone devices - any of them and on any operating system - can launch the casino and offer the same extent of gameplay and the same array of promotional offers as the desktop version.

The layout is a bit different on mobile phones, with main menu being accessible with a simple tap on the right hand side, making it easily accessible to majority of users.

Games

Casino Castle doesn’t have an awful lot of game developers contributing with their content. IN fact, only Parlay Games and Mobilots supply their games to the casino.

There is a certain variety of games, not limiting to video slots, but overall, we’ve seen online casinos with a repertoire of games that is more exciting than this.

 
Slots - Wizardry, Advent Wins, Aztec Sun Stone, Candy Cash, Caesar, Big Fat Turkey, Candy Cash Deluxe, Cleopatra VII, Detective 221b, Diana Jones, Dragon’s Revenge, Frozen Fairies, Cupid’s Arrows, Ladybucks, Legends of the Sea, Neon Cowboy…

Table games - Blackjack, The Black Diamondz, Fruity Frenzy, Serpent’s Riches, halloween Treats, Deuces and Jokers, All American, Joker Poker, Jacks or Better…

Promotions

The promotional offers begin, as is the norm, with a welcome bonus that incentivizes players to join Casino Castle.

Their particular welcome offer consists of bonus money on first three deposits and also a Bitcoin bonus for the users of this particular cryptocurrency.

The good thing about this deposit bonuses, as any other, is that it comes with favorable wagering requirements.

As for other promotions, the casino offers various ones on a daily basis, including:

• Spring Festival with a great pool of prizes
• Blackjack Fridays
• Saturday Jackpots
• Sizzling Sundays
• Robin Hood Mondays 
• Wednesday Quests
• Haunted Circus Rides
• Daily reload bonuses

Unfortunately, there aren’t any no deposit bonuses at this casino. However, another additional value that Casino Castle adds to players are the gamification tasks that players need to complete in order to claim valuable prizes. This adds another dimension of engagement to casino experience that results in good retention rates.

Loyalty Program

No information available

Cashier

Among banking options available at Casino Castle are American Express, MasterCard and Visa credit cards, Bank Wire transfer, Check, Discover, PayPal, P2P Cash and Bitcoin.

Making a deposit at the casino is quite easy. The players can make a deposit after logging in by clicking on the Cashier and Deposit option, choosing their preferred deposit method and filling out the required fields. Most deposits are processed immediately. 

For most deposit options there are no maximum limits, while the minimum deposit limit is not quite favorable for any method.

The same banking methods are available for the withdrawal processes. The trouble with washouts at this Castle Casino is that they are only processed by the casino team once a week - on Tuesdays. So the wait can be lengthy. Again, the minimum withdrawal limits could do with a revision.

Before making any withdrawals, though, the players need to go through the mandatory Know Your Customer process which consists of identity verification using their personal documents.

Conclusion

Casino Castle is an online casino with plenty of potential that is hindered by some problematic issues, like the lack of proper gaming license.

This, along with slow withdrawal processing times, is the only serious problem we’ve found with the casino, while everything else is really a matter of taste.

Our advice to our readers is to go careful with this particular casino and be alert. Read Terms and Conditions carefully before proceeding to play here and watch out for updates regarding Casino Castle’s licensing. 

Pros

• A welcome bonus on first three deposits
• Daily promotions including cashbacks, bonus money and jackpots 
• Gamified tasks that come with prizes
• US players accepted

Cons 

• The casino has no indication or proof of license displayed anywhere on site
• A modest selection of game variety
• Accounts inactive for 6 months will be shut down and remaining balance forfeited
• Withdrawals are reviewed and approved only once a week
• Minimum withdrawal and deposit limits are too high, while maximum cashout amounts are too low