Cool Cat Casino has been around since 2002 and is owned by the Virtual Casino Group. Because of very aggressive marketing to promote No Deposit Bonuses and tempting Bonuses on deposits, they attract a high volume of players. The reputation of Cool Cat Casino is under constant scrutiny for less than timely payouts or withdrawals declined altogether. While Cool Cat Casino takes the brunt for a poor reputation, players can also be at fault. The casino is a stickler on the terms and conditions and if not followed precisely can result in all wins considered null and void. It is Catch-22 situation where an overabundance of Free Chips are heavily promoted and players who either take advantage of it or those who simply are not aware of “bonus abuse”. Cool Cat is licensed and regulated in Costa Rica.
Appearance and Usability
The Cool Cat icon is one of the most famous cats in the online casino world. Dressed in top hat and bowtie, the cat exhibits a cool and hip demeanor that is a huge eye catching attraction for players. The web design has gone through transitions since their inception which is a positive reflection of a site that stays in step with modern trends. Registering is made easy with a few quick prompts you are ready to login and enter the Casino lobby. Navigation is straightforward and uncomplicated for a user friendly environment. The FAQ page and Sitemap are handy tools to make your way around site and answer the most common questions players may have. Live Help is available 24 hours a day in addition to telephone and email options to connect to support.
All games are powered by Real Time Gaming, software that is a household name for most online gamblers. The software is a worldwide gaming sensation that has rocked a global market of players. Access games by downloading the free software with an easy step by step process with an option to place Cool Cat Casino icon on your desktop for quick entry to the casino lobby. Instant Play is also available for quick play but offers a more limited gaming platform.
There are over 130 games to choose from. Jackpots are plentiful with Progressives, Random and Minor Jackpots on selected Slots. Unique features exclusive to RTG gaming are the Win-Win and Guaranteed Feature on specific Slots as well as Bonus Games that can offer up to 100 Free Spins that can retrigger for endless spinning. Table Games, Video Poker and Specialty Games are also available for nonstop entertainment. Slot Tournaments and Free Roll Tournaments are offered with cash prizes to top spinners.
Cool Cat Casino never falls short on No Deposit monthly Free Chips and Deposit Bonuses. New players are awarded a No Deposit Bonus after registration and a lucrative Deposit Bonus welcome package on your first banking transaction. Daily/Weekly and Monthly promotions are always available in addition to ongoing Bonuses that are on permanent offer. VIP players are rewarded with exclusive promotions and Bonuses with entry into the Loyalty program by invitation only. Earn Comp Points every time you player in real money mode and redeem them for real cash money. Please note that no two free chips can be claimed without first making a deposit in between. Read the terms and conditions carefully in regards to No Deposits Bonuses for new players only, limitations on games and playthrough requirements.
Depositing methods include: Neteller, Click2Pay, BankWire and Bankcheks. Withdrawals requests that do not meet the proper criteria will be denied within 72 hours. All other cashouts will be approved within 10-15 days from the date of request. The maximum payout is $2,000 per week unless otherwise stated, while VIP players may have higher payment limits.
Restricted countries include: Albania, Armenia, Azerbaijan, Belarus, Belarussia, Bosnia, and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Herzegovina, Hungary, Turkey, Indonesia, Kosova, Latvia, Lithuania, Malaysia, Moldova, Montenegro, Romania, Russia, Russian Federation, Serbia, Slovakia, Slovenia, Ukraine, Poland, Jordan, Thailand, Pakistan and Yugoslavia.
Pros: US players are allowed. Languages available in English, French, German, Italian and Spanish. Strong promotional marketing program.
Cons: Currency in USD only. Slow payouts on withdrawals. Excessive customer complaints.